We’re Hiring: Looking for an Associate AAC Specialist
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Position: Associate AAC Specialist
100% Remote | Full-Time
About Bridging Voice
Bridging Voice is a 501(c)(3) nonprofit dedicated to supporting people living with ALS (pALS) by ensuring access to effective, personalized communication and computer access solutions. We provide holistic, client-centered technology support—including education, training, technical assistance, and custom solutions—entirely remotely and free of charge.
At Bridging Voice, we believe communication is a fundamental human right. Our work is grounded in compassion, collaboration, and innovation, and we partner closely with individuals, caregivers, and clinicians to support quality of life at every stage of the ALS journey. Learn more at: www.bridgingvoice.org
Position Summary
The Associate AAC Specialist plays a vital role on Bridging Voice’s care service team, providing direct education, training, and ongoing support to people living with ALS and their caregivers around communication and computer access.
This role works closely with a multidisciplinary team—including Speech-Language Pathologists, Occupational Therapists, and programmers—to ensure each client receives high-quality, personalized, and responsive support. The Associate AAC Specialist manages an independent caseload while contributing to a collaborative, mission-driven team culture. This position is 100% remote.
Key Responsibilities
- Client Onboarding & Engagement
- Welcome and onboard new clients, clearly and compassionately explaining Bridging Voice’s mission, services, and approach
- Build trust and rapport with pALS and their families from the first point of contact
- Direct Client Support
- Manage an independent caseload, ensuring clients receive effective, timely, and individualized communication and computer access support
- Proactively follow up with clients to ensure they are getting the most out of their technology and feel supported over time
- Education & Training
- Provide clear, accessible education and training to pALS, caregivers, and—when appropriate—other professionals
- Support the development of educational materials for clients and partner organizations
- Collaboration & Problem-Solving
- Work closely with internal team members and external partners to troubleshoot challenges and develop creative, client-centered solutions
- Participate in team meetings and strategic planning to support organizational growth while maintaining exceptional service quality
- Professional Growth
- Participate in ongoing trainings and stay current with developments in AAC, assistive technology, and access methods
Who We’re Looking For
We are seeking a candidate who brings both technical competence and deep human care to their work. While experience with AAC and the ALS population is important, we place equal value on finding someone who aligns with Bridging Voice’s mission, values, and collaborative culture.
Applicants from across the United States are welcome. Candidates based in New York are strongly encouraged to apply.
Required Qualities
- Attentive & Empathetic
- Genuine passion for supporting people with disabilities and improving quality of life
- Patient, warm, and skilled at putting people at ease
- Strong listener who responds thoughtfully and follows through reliably
- Curious & Proactive Learner
- Strong interest in assistive technology and AAC
- Enthusiasm for learning new tools and adapting to a rapidly evolving technology landscape
- Thoughtful Problem-Solver
- Ability to understand complex, nuanced challenges and identify practical solutions
- Experience carrying ideas from concept through implementation
- Collaborative Team Member
- Enjoys working closely with others and contributing to a respectful, supportive team environment
- Comfortable asking for help and offering support when needed
- Self-Directed & Organized
- Able to manage time, caseload, and responsibilities independently in a remote environment
- Strong Communicator
- Excellent written and verbal communication skills
- High standards of professionalism, integrity, and reliability
Required Skills & Experience
- Experience working with people living with ALS and their caregivers
- Experience with Assistive Technology, alternate access methods, and AAC
- Minimum of 5 years of relevant professional experience
- Speech-Language Pathologists and Occupational Therapists are encouraged to apply.
Salary Range: $65,000–$75,000 (commensurate with experience)
Benefits include:
- Fully remote work with flexible hours
- Health, dental, and vision insurance
- 4 weeks paid vacation
- Paid holidays
- Professional development support
- Wellness plan
How to Apply
Please submit:
- Your resume
- A brief letter of interest explaining why you are drawn to this role and to Bridging Voice
Email: jobs@bridgingvoice.org
Subject Line: Associate AAC Specialist Application
Applications are reviewed on a rolling basis. For questions, please contact: jobs@bridgingvoice.org